She said the pole must have been rotten. Then she said, and this one I have thought about a lot since, "This is what happens when a property is not maintained." Cal Reader said, "Ma'am." Just that one word stopped her because it was the first time that day a man on her payroll had used that tone with her.
Then he said he was calling it in. And he called the utility's outage line himself and I heard him give the pole number off the tag that was now lying in the grass at knee height where anybody could read it.
While he was on the phone, Vanessa called the utility too on a different line and demanded immediate restoration.
I only caught her side. She said, "I am the president of the Silver Pines Homeowners Association."
She said, "180 households are affected. I expect a crew within the hour."
Whatever the person on the other end said in response made her stop talking for a while and then she said, "What do you mean unauthorized work?" 22 minutes later, Grant Ellison came up the front road in a white pickup with two service trucks behind him and a bucket truck behind that. Grant got out, put on his hard hat, and did not say a word to anyone for a full minute.
He walked the scene the way you walk a scene when you already know it is going to be photographed by people who are not your friends. He looked at the butt of the pole, at the fresh excavation on both sides, at the sheared guy anchor, at the conductor lying across my fence wire, at the transformer bank in the dirt.
He looked at the track machine sitting there with wet soil still on the bucket teeth. He looked at the orange paint marks which were still visible on the far side.
6 days old and now the single most incriminating thing on that property. Then he looked at Vanessa and his first question was not what happened.
His first question was who authorized work on this line? Vanessa handed him the site plan.
Grant held it about 8 inches from his face, scanned it for maybe 4 seconds and handed it back. He said, "This is a landscaping approval from your architectural committee.
This is not a utility clearance."
"There is no clearance. There is no work order."
"There is no switching order. There is no de-energization request."
"There is nothing in our system for this structure, and there has not been." What happened to the air in that pasture over the next few seconds is hard to describe.
The crew, who had been standing in a loose cluster, drifted apart from Vanessa slightly, the way men do when they realize which side of a line they want to be documented on. Cal Reader walked over to his truck and started writing on a clipboard.